Pavlo Shubalyi

I’m a Customer Support Specialist who enjoys solving different challenges and helping users find clear and effective solutions. I’m a positive and proactive person, always open to learning, new challenges, and teamwork.

I joined the company in October, and over the past three months I’ve been actively supporting several applications across different platforms, including Shopify, Wix, Webflow, BigCommerce, Framer, and others. Working with such a wide range of products helps me grow fast and constantly expand my knowledge.

What I enjoy most about working here is the variety of platforms and tasks, along with the friendly team atmosphere, open communication, and strong collaboration. It’s a place where learning and growth feel natural.

In my free time, I like playing computer games and reading books — both help me relax and recharge.
Fun fact about me: I’m a beekeeper 

My goal is to grow into a Tech Lead in Technical Support, where I can support the team, share knowledge, and help improve support processes.

Some books I’d recommend are Who Will Cry When You Die? by Robin Sharma, The Samurai Without a Sword, and Flow: The Psychology of Optimal Experience by Mihaly Csikszentmihalyi.